- Vacant
- 2 Bedrooms
- Inaccessible
- Vacant
- 4 Bedrooms
- Inaccessible
- Vacant
- 4 Bedrooms
- Accessible
Supported Independent Living (SIL)
Supported Independent Living
Empowering Independence with Expert Care
At Hikma House, our Supported Independent Living (SIL) services are designed to support individuals with complex needs, including those exhibiting behaviours of concern. We provide specialised, 24/7 assistance to help participants live as independently as possible in a safe and supportive environment.
What We Offer
24/7 Assistance
Around-the-clock support to ensure safety and promote independence.
Personalised Support Plans
Tailored to meet each individual’s unique needs, including complex support and behavioural management.
Specialised Care Team
Includes professionals trained to handle challenging behaviours and complex support requirements.
Positive Behavioural Support
Strategies to encourage positive behaviours and reduce the need for restrictive practices.
The Hikma Standard
How We Are Built To Deliver Stability
Two foundations. Seven commitments. One outcome.
Built for complexity
The Structure
How we are built to manage complexity consistently
1
Coordinated Oversight
Every participant has a dedicated Housing Coordinator — one central person overseeing supports, aligning the team and stakeholders, and acting as the reliable point of contact for the Support Coordinator throughout.
2
Structured Support and Escalation
Housing Coordinators cover business hours. An after-hours line operates outside those hours. Night Supervisors are present across our homes overnight, so there is always experienced oversight in place.
3
Governance and Accountability
Supports are documented through ShiftCare. Weekly data reports go to Care Teams covering behaviour trends, incidents, and support delivery. Incident reporting follows a structured process with leadership review where required.
4
Intake Discipline and Suitability
Every referral goes through a proper assessment before a decision is made. We gather full context, assess compatibility, and say no when the fit is not right. That discipline protects participants, families, and staff.
The right people, consistently
The People
Who delivers the support and why it matters
5
Skilled and Consistent Staffing
Every participant has a dedicated roster of the same staff consistently. Workers are matched based on skillset, experience, and suitability. Familiarity builds trust, and trust is what allows support to work.
6
Training and Continuous Improvement
Staff complete training before they begin and receive ongoing development tailored to the participants they work with. This may include areas such as autism, trauma, mental health, and acquired brain injury, depending on individual need.
7
Cultural Safety and Fit
With over 20 cultural backgrounds across our team, cultural and personal fit is considered as part of how we match staff to participants. For many families, this has a direct impact on engagement and long-term stability.
What that produces
Long-term stability
The result is a stable home environment, consistent routines, and a better quality of life for every participant we support.
How It Works
Step 1: Assessment
We start with a comprehensive assessment to understand your needs and goals.
Step 2: Tailored Plan
Our team develops a personalised care plan focusing on enhancing independence and managing complex needs.
Step 3: Ongoing Support
Receive dedicated support from our trained specialists to help you achieve your goals and live comfortably.
Current Vacancies (10)
Explore our range of accommodations designed to meet various support needs. All our homes are staffed by qualified professionals dedicated to providing a caring and supportive environment.
- Vacant
- 2 Bedrooms
- Inaccessible
- Vacant
- 3 Bedrooms
- Inaccessible
- Vacant
- 2 Bedrooms
- Accessible
- Vacant
- 2 Bedrooms
- Accessible
- Vacant
- 2 Bedrooms
- Accessible
- Vacant
- 2 Bedrooms
- Accessible
Why Choose Us
- Dedicated House Manager
- Transparent Communication
- Pesonalised 24/7 Support
- Monthly Staff Meetings
- Tailored Meal Planning and Groceries
- Transport and Community Support
- Medication Management
- Domestic Task Assistance
- Flexible Staffing Ratios
- NDIS Compliance Documentation
- 24/7 Phone Line
Don't Just Take Our Word for It
Here’s what our awesome community have to say about working with us:
Get Started Today!
If you or someone you know needs support to live independently with complex needs, contact us today to learn more about our SIL services and how we can assist you.
Frequently Asked Questions
SIL is a service that provides support to people with disabilities to help them live as independently as possible. It includes assistance with daily tasks like personal care, household management, and skill development while living in a shared or individual home.
Participants with an NDIS plan that includes funding for Supported Independent Living may be eligible. SIL is designed for individuals who need ongoing assistance to live independently.
SIL services offer 24/7 support tailored to each participant’s needs. This may include help with cooking, cleaning, personal care, medication management, social activities, and skill-building to foster independence.
While we try to accommodate your preferences, housemates are usually determined based on compatibility, support needs, and available vacancies. We work with you to find the best living situation that promotes comfort and independence.
Yes, if you live in your own home and meet the eligibility criteria, SIL services can be provided to help you maintain your independence in your current living arrangement.
SIL is focused on providing day-to-day support to help participants live independently, while other accommodation options like Short-Term Accommodation (STA) or Medium-Term Accommodation (MTA) are for temporary stays. SIL is designed for long-term living arrangements.
To apply for SIL, you’ll need to work with your NDIS planner to include SIL funding in your plan. Once approved, we can help you find suitable accommodation and arrange the support you need.
SIL funding from the NDIS typically covers the support services you receive. However, it does not cover rent, utilities, or food, which are additional living expenses.
If your needs change, we will adjust your support plan to ensure it continues to meet your goals and preferences. You can also request a plan review through the NDIS to reassess your SIL funding.
Absolutely! SIL is about helping you live independently, which includes supporting you in participating in community activities, social events, work, or education.