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Feedback and Complaints

Feedback and Complaints

We would love to hear from you and welcome all types of feedback from our clients and their families about their experiences with Hikma House. 

Hikma House is committed to providing the highest levels of service to you and your loved ones. Any feedback, compliments, and complaints from our clients are valued. We are continuously seeking opportunities to improve and encourage open dialogue between Hikma House, your care team, and yourself. 

How can you provide your feedback?

Speak to your support staff or your Team Leader.

Send us an email at: [email protected]

Call our Coordination Team on 93846314 – Select option 1. We are open 24/7. 

Call via the National Relay Service: 133 677. 

Call via the Translating and Interpreting Service (TIS): 13 14 50.