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9-Step Guide to Choosing The Perfect Support Coordinator

06 December 2022

Reading Time: 3 minutes
ndis support coordinator meeting

When it comes to choosing an NDIS support coordinator, it’s crucial to find someone who understands your specific needs and can assist you in maximizing the benefits of your NDIS plan. However, selecting the right support coordinator can be a daunting and time-consuming task. To streamline the process, here are a 9 tips to consider:

1. Reliability

Choose a support coordinator who is dependable, available, and willing to help whenever you need them. You can check reviews to get an idea of their reliability.

2. Research their qualifications and experience

When it comes to selecting a support coordinator, it is important to consider their qualifications and experience. A qualified and experienced support coordinator will have the necessary skills and knowledge to effectively coordinate and manage your NDIS supports and services, helping you achieve your goals and outcomes.

3. Local knowledge

Choose a support coordinator who is well-versed in the providers and services available in your area. They’ll be better equipped to help you achieve your goals and outcomes.

4. Check pricing

Support coordinators registered by NDIS can only charge what’s listed on the NDIS price guide, so it’s a good idea to check this guide to understand what you can claim through your funding and negotiate a price that fits your budget.

5. Compare your options

Don’t just go with the first support coordinator you come across. Take the time to research various local organisations and compare their services and reviews.

6. Ask for recommendations / referrals

If you know someone using NDIS programs, ask them about their support coordinator and if they would recommend them.

7. Consider independent support coordinators

Independent businesses that focus solely on support coordination or specialist support services can offer a more personalised touch.

8. Seek out innovativeness

The ideal support coordinator should be able to think creatively and come up with custom solutions to meet your unique needs.

9. Consider different levels of support coordination

There are three main levels of support coordination to consider:

Level 1: Support Connection is designed to help participants establish and maintain connections with disability-specific and mainstream service providers, as well as community and social networks.

Level 2: Coordination of Supports helps participants coordinate and manage the supports and services outlined in their plan, including monitoring and reviewing their progress.

Level 3: For NDIS participants with complex support needs that cannot be met through standard or enhanced support coordination. Support coordinators can help you coordinate and manage these needs, ensuring that you have access to the specialized services and supports you need to achieve your goals and outcomes.

By following these 9 tips, you can find a support coordinator who is well-suited to your needs and expectations. This can help ensure that you get the most out of your NDIS plan, as your support coordinator will be able to provide the assistance and coordination you need to achieve your goals and outcomes.